Braum’s Ice Cream & Dairy Chooses NovaDine to Launch Digital & Kiosk Ordering
Raleigh, NC – April 12, 2018 - NovaDine, an online ordering software solution for the restaurant industry, has been selected as the digital ordering partner/system for Braum’s Ice Cream & Dairy Stores.
Oklahoma City based Braum’s plans to pilot the new service this summer. The service will then be rolled out to the 280 locations that offer three stores in one – a grill, an old-fashioned soda fountain and a fresh market grocery.
“We want to make sure that our customers are presented with a platform that is easy to use, quick and efficient.” said Bill Ricks, Vice President at Braum’s. “After extensive research in the online ordering market we found NovaDine’s features and POS integration to be unmatched in the industry. We reached out to their clients and they had nothing but positive things to say about the company. Then we actually began the conversation about initiating this project and were completely blown away by their knowledge and ability to make our vision come to life.”
A recent report by "The Digitally Engaged Food Shopper” noted that around a quarter of American households currently buy groceries digitally, up from 19 percent in 2014. Trends indicate that online grocery shopping could grow five-fold over the next decade, with American consumers spending upwards of $100 billion on food-at-home items by 2025, per the report.
“We are honored to be selected as Braum’s digital ordering partner, to meet their goals of a superior customer experience and streamlined order fulfillment.” says George Istfan, Chief Software Architect of NovaDine “Braum’s is the perfect partner to utilize our extensive feature set, including customer check-in and just-in-time order fulfillment, whether the customer orders groceries, a burger, or an ice cream cone. We look forward to a rewarding partnership.”
Check us out below in the news:
Experiencing chargebacks with some of your online orders and can't win the disputes? NovaDine's new 3D Secure support will help you fix this problem.
This feature adds an additional security layer for online credit and debit card transactions to prevent fraud, and shifts chargeback responsibility to the merchant provider.
To learn more about this feature, please contact us at:
Telephone: +1 877 857-0111
NovaDine sponsored the first Murtec Breakthrough Awards event in New York City, where our CEO presented the Enterprise Innovator and Customer Engagement Innovator awards.
NovaDine was chosen to provide a topic for the MURTEC Topic Table discussions at the group lunch. Our topic was 'Improving Customer Order Ahead Experience' focusing on Just in time food production and Order accuracy. We had a full table and everyone left the table with a little more knowledge on the topic.
Dave Wallinga from Panda Express was a selected Summit Speaker. Dave's presentation, 'Becoming an Online Ordering Master', was tailored to help attendees chart a course to a successful online ordering and delivery deployment. He shared real life experiences of Panda's successful digital ordering rollout, and why he considers NovaDine a partner, not a vendor.
On Monday evening, NovaDine hosted a private dinner at Beauty & Essex for selected invitees. Fabulous atmosphere, delicious food and great company made for a perfect end to an amazing show.
Prior to the dinner, everyone took part in our photo booth during the cocktail dinner. It was definitely fun and we had lots of laughs looking at the photos afterwards. We had a contest for best individual, best duo and best group. Below is our individual winner, GO YANKEES!
After successful launches in the US and Canada, Panda Express has launched online and mobile ordering in their Puerto Rico stores.
Panda Express has partnered with Inktel to test our Call Center feature in 73 of their stores. The goal is to:
- To increase efficiency vs. phone orders
- To provide a convenient ordering alternative for their Guests
- To Become Loved by their Guests by delivering the best phone ordering experience
More and more businesses that operate online are becoming aware that the Americans with Disabilities Act (ADA) applies to their web-based activities. ADA website compliance means that a website makes the information it holds as accessible as possible to Americans with a range of disabilities.
Our sites are now designed to:
- Provide text alternatives for non-text content.
- Provide captions and other alternatives for multimedia.
- Make it easier for users to see and hear content.
- Help users navigate and find content.
- Make text readable and understandable.
- Make content appear and operate in predictable ways.
- Help users avoid and correct mistakes.