The competitive nature of the restaurant industry is driving brands to increasingly look to technology to solve problems and foster business growth. Customers are seeking out convenience, resulting in a trend towards on-demand delivery. The National Restaurant Association reports that 34% of consumers opt for delivery more frequently when technology makes it accessible to do so. Now more than ever, restaurants must focus on providing a superior customer experience in order to be successful. As
We had a great time at the MURTEC Executive Summit in Nashville last month. We were thrilled to host the Breakthrough Awards and enjoyed connecting with industry contacts! Congratulations to the winners – McAlister’s Deli (Customer Engagement Innovator) and TGI Fridays (Enterprise Innovator). McAlister’s developed an online and mobile engagement platform that allows the brand to offer a seamless mobile and online ordering experience and drive increased customer loyalty and spend through targeted CRM.
We had a great time at FSTEC connecting with new and old industry friends! As always, FSTEC is a compelling technology conference, offering insight into security, software development and marketing—a great mix of food and tech!
Trade show season is here and we are excited to showcase our latest developments in digital ordering at FSTEC2018 Oct. 1st - 3rd in Orlando and at the MURTEC Executive Summit Oct. 17th -19th in Nashville. As part of FSTEC, we have made a contribution to the Charitable Alliance of Restaurant and Retail Executives (CARRE), a foundation that endorses leadership through charitable giving. FSTECH partners with CARRE and benefits the Share Our Strength No Kid Hungry campaign,
It’s been a busy summer for shopper lockers with Amazon launching its Hub apartment delivery lockers, enabling residents to access packages from a range of senders and Home Depot has been installing lockers in many of its locations so customers who place online orders can easily pick up their items at the store. In addition, Walmart is installing what it calls “pickup towers.” The 16-foot orange towers, which can hold about 300 items, offer a video